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Summary of Hancock Bank Customer Service Calls

119 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
02:43 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Hancock Bank to Ask about:

Account:

  • “My account”
  • “There is a $275.00 transaction that I would like taken off of my account”
  • “Lock out of my account”

Cards:

  • “Lost debit card”
  • “Missing credit card”
  • “Loat debit card”

Payments and Charges:

  • “Questio about car payment”
  • “Make a payment”

Other:

  • “Can not get on my online banking”
  • “Remove someone from mortage”
  • “Owe money”

About Hancock Bank

Top 5 Hancock Bank Products

Account, Website

Top 5 Likes about Hancock Bank

Signing up online, Atm services

Top 5 Dislikes about Hancock Bank

Service hidden fees, That they lied about the promotion, Customer service, Closing business account without notification, Closing account after 20 years of a business relationship

Top 5 Related Companies

Whitney Bank

Summary

Hancock Bank is a financial company that offers wide range of banking services. The company has been in business for more than 5 years. The head office of the company is located in Mississippi. It has resident offices in Florida and Alabama. Hancock Bank provides many different services such as mortgage loans, safe act registry, personal loans, car loans, equity loans and many more. The corporation offers various banking services like checking, credit cards issuing, reorder checks and others. Hancock Bank provides different online banking solutions: online banking, bill payment, mobile banking and security tools.

Hancock Bank reviews and complaints

Hancock Bank is ranked 89 out of 510 in Banks category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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