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I wanted to apologize for the typos and grammatical errors in the above review. Getting used to new phone. I truly hated to use my branch manager's name since he has always behaved so professionally and always goes above and beyond the job description. Even as my...
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#1046936
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I've been a lifelong client at Hancock Bank. My recent account since 2006 till 2017. My account was impeccable. I was a very good client and often referred others. Ever since the Whitney merger i noticed changes in service but chose to overlook them. I had an...
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Anonymous
Anonymous

I wanted to apologize for the typos and grammatical errors in the above review. Getting used to new phone. I truly hated to use my branch manager's name since he has always ...

1.7
#1043659
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It's pitiful when you have a automatic debit that the bank deducts from your account a day or sometimes 2 days early not only causing overdrafts but preventing you from getting groceries or doing any other business. When I asked the teller why the bank was doing batch...
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1.5
I liked
  • Not much
I didn't like
  • Unable to login to online banking system offten
#1025981
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Hancock Bank - Withholding access to withdraw money

Hancock Bank
#1098610
1.4
Details
Had issue with my debit card and customer service could not help. Basically they are withholding my money from me as there was no way for them to help me get money out of my account. Close your account with then immediately!!!!
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Hancock Bank Account Review

Hancock Bank
#659979
1.0
Details
This has got to be one of the worst banks I've ever had an account with them I am 50 years old and I had a few accounts are in different states Hancock Bank is one of the worst things number one out of my last he was saying I've ever bank quick would never recommend it to anyone take funds out of your account penalize you so you overdraft
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Customer service
Diversity of Products or Services
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Unauthorized Charges Review

Hancock Bank
#530018
This bank is nothing more than loan sharks,they say you have a positive balance and see no issues the next day they send payment back so they can charge you NSF 35$ I ask them what happened they reply ow we charged you 7$ checking account fee so you bounced
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$643 was missin from my account.I called whitney to find out what happened and was told atm withdrawls were made 100 miles from my house.They gave me instruction to have the money return but after getting the run around doing all I was told.Over a month I haven't seen...
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Anonymous
Anonymous

trueterrible micro management while they close their door but tell you how to do your job and play while you work even write you up if your mothers death is not planned ahead ...

1.9
#947433
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Me, My wife and twin 7 year old boys recently lost everything in the great flood of 2016. My wifes car which was financed through Whitney was deemed a total loss. Progressive insurance promptly paid Whitney $24xxx. Which left a balance 3xxx. Which our GAP insurance is...
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1.0
#935271
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This has to be the worst Bank in the US or at least in the top five worst Banks. Ghey are no more the legal crooks. Stay clear if you want your maney and ir your saintly. Mybwife and I have talked to dozens of reps from Hancock/Whitney and DMI all have stated to...
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1.2
#878469
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I opened an account that was explained to me that must have a minimum balance of 250.00 or direct deposit of 250.00 a month in order to be a free account. Which my work doesn't do. But my husband job does. So we deposit 62.50 a week that total 250.00 a month. When I...
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#769763
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The account I had is no longer....so Hancock Bank took it upon themselves to choose a different account for me without my consent. Then, the icing on the cake came when I was erroneously charged a $12 fee. When I questioned it they said it was because they didn't...
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Anonymous
Anonymous

Hancock still has not discussed their negligence & errors so tomorrow I will transfer the money in the last account I have at Hancock to another bank. By the way, the 2 new b...

Anonymous
Anonymous

Well, Hancock Bank did not even respond to my daughter's nor my complaints. She has completely closed all of her accounts with Hancock & I have closed all but 1 of my Hancock...

1.6
I liked
  • Atm services
I didn't like
  • Accounts
  • Service hidden fees
#751740
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100% full

Hancock Bank - Hidden Bank Fees
I just opened up my monthly statement, and I saw an unexpected charge for $3.00. So, I called and asked what it was. She said it was the fee for getting my statement in the mail as opposed to electronically. I told her I had always gotten my statement electronically....
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Anonymous
JGoldberg

Actually, this change was disclosed to all account holders before it went into effect, as part of a lengthy update to the terms of the User Agreement. Becoming or remaining "...

Anonymous
Anonymous

They charged me $12 because they didn't notice that I had several accounts with very high balances. Six days after I questioned them they did credit the $12. Good thing I no...

1.0
Purvis, Mississippi
I didn't like
  • Service hidden fees
#751696
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I use to work for Hancock Bank and I will say they create a culture of meanness and cold heartedness among their employees. It is almost like they encourage employees to turn against one another. They say they area family oriented bank and they are not. I will never...
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Anonymous
Anonymous

You must have worked for the check card department. Haha

#716480
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